Privacy Policy
At FT Contracting, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.
By using our website, submitting a form, or contacting us, you agree to the terms of this Privacy Policy.
1. Who We Are
FT Contracting is a construction and project management company offering design & build, residential refurbishment, commercial fit-outs, house extensions, and related services.
Our website address is: https://ftcontracting.co.uk/
Company contact email: info@ftcontracting.co.uk
Registered business address: Kilpatrick Way, London, England, UB4 9SX
Company Number: +44 (0) 749 777 5851
2. What Information We Collect
We collect personal information when you:
Fill out our Get a Quote form
Contact us via email, phone, or WhatsApp
Visit and interact with our website
The data we may collect includes:
Full Name
Email Address
Phone Number
Project Details & Service Interests
Preferred Contact Method
Start Date or Project Timeline
IP Address and browser data (via cookies or analytics tools)
3. How We Use Your Information
We use your information for the following purposes:
To respond to your quote requests or inquiries
To provide tailored construction service recommendations
To contact you regarding your project or follow-up consultations
To improve the functionality and performance of our website
To ensure compliance with legal obligations
We do not sell, rent, or trade your personal data with third parties.
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
Consent – When you fill out a form or provide information voluntarily
Contractual necessity – When we need your data to provide services or a quote
Legitimate interests – To improve user experience, analyze traffic, and secure our website
Legal compliance – When required by law or regulatory obligations
5. How We Share Your Data
We may share your information with:
Internal staff and project team members who manage your inquiry
Trusted service providers (e.g., web hosting, CRM platforms) solely for operational support
Legal or government authorities if required by law
All third-party providers are bound by strict data protection obligations.
6. How We Protect Your Data
We implement appropriate technical and organizational measures to safeguard your data:
Secure servers and encrypted form submissions
Access controls and role-based permissions
Regular website security updates and monitoring
Despite our efforts, no online system is 100% secure. We cannot guarantee the absolute security of your information.
7. How Long We Keep Your Data
We retain your information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, or regulatory requirements
Support project-related communications and records
You may request data deletion at any time (see Section 10).
8. Cookies & Tracking Technologies
Our website may use cookies and third-party tools like:
Google Analytics – to measure traffic and user behavior
Facebook Pixel / LinkedIn Insight Tag – if used for marketing retargeting
Session cookies – to improve website performance and form functionality
You can control cookie preferences through your browser settings or cookie consent banner.
9. Third-Party Links
Our website may contain links to external websites. FT Contracting is not responsible for the privacy practices or content of those third-party sites.
We recommend reviewing their privacy policies before submitting any personal data.
10. Your Data Rights
Under GDPR and other applicable laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Object to or restrict certain types of data processing
Withdraw consent at any time (for data collected on consent basis)
To exercise these rights, contact us at: info@ftcontracting.co.uk
11. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, we encourage you to review the policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is used, you may contact us at:
FT Contracting
Phone: +44 (0) 749 777 5851
Email: info@ftcontracting.co.uk
Address: Kilpatrick Way, London, England, UB4 9SX